Frequently Asked Questions

List A Sale is a marketplace where you can discover estate sales, garage sales, and unique items for sale—all in one place. You can browse local sales, shop online, and connect directly with sellers.

Not at all. You can browse sales and items without an account. Creating an account makes things easier by letting you favorite items, save sales you want to attend, follow sellers you frequently look at, and get notifications about new sales and items listed near you.

When you find something you like, just click "Buy Now" or submit an offer if the seller allows it. Checkout is simple and secure right on the platform.

Yes, there's a flat $2.95 service fee per item at checkout. This allows sellers to keep what they earn while helping us run the platform.

Refunds, returns, and disputes are handled directly by the seller according to their policies. Some sellers may accept returns or cancel orders in certain cases (e.g. misrepresented item, damage). Many sales are "sold as is." Always check the listing terms or ask the seller before purchase. All sales are between the buyer and the seller. List A Sale does not guarantee refunds and is not responsible for resolving financial disputes.

List A Sale is a marketplace and is not the seller of any items. All items are listed and sold by independent sellers, who are solely responsible for fulfillment, shipping, returns, and item accuracy. Shipping is not included unless specified. Sellers may provide shipping details or invoices separately after purchase.

Each seller chooses how they deliver items. Some offer local pickup, others offer shipping, and many offer both. You'll see the options clearly on each listing.

Yes, you can message sellers directly through the platform to ask questions before making a purchase or attending a sale.

Yes, once you create an account you can favorite items, sales, and sellers so you can easily come back to them later.

Yes, you'll receive updates and notifications in your account dashboard. These will include everything from alerts for your purchased items to updates from your favorite sellers.

We take the safety of our platform and the accuracy of listings seriously. If something doesn't look right, you can report it directly from the listing. Our team reviews all reports and takes appropriate action to keep the platform reliable for everyone.

It's simple. Click "Hire Professionals" and fill out a quick form about your sale. Once submitted, your request is sent to estate sale companies in your area so they can review your details and reach out.

Your request is shared with companies based on your location. They will reach out to you and you can decide which company you would like to hire. There is no obligation to hire any company.

This depends on your location. You may hear from one company or a few, depending on availability in your area.

Yes, submitting a request is completely free and there's no obligation to hire anyone.

You can review company details, ask questions, and compare your options before deciding. We recommend speaking with the company to make sure they're the right fit for your needs.

Estate sale companies can assist with a wide range of situations, including full estate sales, downsizing, cleanouts, and liquidation of personal property.

If you're selling items on the marketplace, you'll need a Pro Seller plan or higher. If you're just looking to advertise a sale, you can purchase a Single Sale listing for $25 with no monthly commitment. Business plans are available if you're running ongoing sales or want more visibility and features.

No. List A Sale does not take a percentage of your sales. Sellers keep 100% of their item price, minus standard Stripe processing fees.

All payments on List A Sale are handled securely through Stripe, from subscription plans to marketplace purchases. Payouts are typically deposited within 2–7 business days, depending on your Stripe account.

You can list estate sales, garage or yard sales, and auction advertising. You can also list individual items for sale through the marketplace. Some items are not allowed, so we recommend reviewing our Listing Policy and Prohibited Items Policy before creating your listing.

A User Account is for browsing, buying, and favoriting sales, items, and sellers. A Single Sale option is for someone who wants to list one sale without a monthly plan. A Business Account is built for companies that want to list sales or items regularly and grow their reach.

Yes, depending on your plan. Some plans are focused on sales, some on items, and others allow both.

You do. Sellers are responsible for shipping, pickup, and delivering items. List A Sale simply provides the platform to connect you with buyers.

There could be many reasons why you need to cancel an order, from missing inventory to the item being damaged. Sellers will have up to 48 hours to cancel the order and initiate a refund to the buyer. Once you start the fulfillment process, even under 48 hours, you will no longer be able to cancel an order. You will be able to cancel right from your orders page in your dashboard.

Sellers are responsible for Stripe's standard payment processing fees. These fees are automatically deducted from each transaction before payout.

Yes, you can switch plans as your needs change. Just keep in mind that features and access will adjust based on your plan.

Zip Code Exclusivity allows Premier members to reserve a specific zip code so they receive leads from that area first. Only one company can hold a zip code at a time, giving you priority access to homeowners actively looking for estate sale services in that location.

When a homeowner submits a request, it first goes to the company that holds the exclusive zip code for that area, if one exists. That company has a 24-hour window to respond before the lead opens up to other companies. If no zip code is claimed, the lead goes directly to Premier companies in that area, followed by Signature, then Essential and Essential Plus.

Lead access depends on your plan. Premier receives leads first, followed by Signature, then Essential and Essential Plus. Pro Seller accounts do not receive leads.

If a zip code is already claimed, it won't be available for purchase. If it becomes available again, it can be purchased by another company.

If you downgrade from a plan, you will still be able to use all the features of your plan until the end of your next billing period. After that, you will lose any features included in that plan including any listings currently up (if your downgrade does not include listings) and any exclusive zip codes you may hold.

You can list estate sales, garage and yard sales, liquidation sales, and auction advertising. Auction functionality will be added in the near future.

Yes, you can list a single sale for $25 without signing up for a monthly plan.

Your listing stays active based on the dates you set for your sale and items. Item listings have an auto-renew feature, which when active, will repost an item listing automatically.

Yes, you can make changes to your listings at any time through your dashboard.

Click "Sign Up" and choose the option that fits what you're looking to do: create a user account, list a single sale, or set up a business account.

Once your account is set up, you'll be able to create a sale listing or upload items based on your plan. If you're unsure, you can review the plans and choose the one that fits your needs.

List A Sale is built to be simple, transparent, and effective. You keep 100% of your earnings (minus Stripe's transaction fee), avoid commissions, and reach buyers who are actively searching. It's designed with both sellers and shoppers in mind.

List A Sale connects buyers and sellers, but sellers are responsible for their listings, item accuracy, and delivery.

At this time, sellers are not vetted by List A Sale. We recommend reviewing listings carefully and communicating with sellers if you have questions.

Sellers may be required to complete identity verification through our payment provider before receiving payouts.

Yes, all payments are processed securely through Stripe.

Payments are processed securely through Stripe. Sellers receive payment directly for items sold. List A Sale may charge a service fee. Shipping and fulfillment are handled by the seller.

Stripe typically charges around 2.9% + $0.30 per transaction for online payments in the U.S. Rates may vary depending on your account and payment method.